A key stakeholder in driving change for use of more sustainable thermal paper solutions is the retailer as the final business user (in essence, it could be any industrial/commercial end-user of thermal paper, i.e. banks, gas stations, restaurants, bus, etc.). The retailer is close to the consumers and, by its position, is able to exercise a fair amount of influence also on the supply chain.

The manufacturers of thermal papers and chemicals have been identified as enablers of change which, through availability of non-BPA solutions, are in a position to introduce change.  The extent of the change will of course depend on the  availability of non-BPA solutions.

Other stakeholders such as converters can also play a role, but is considered as less important than the three afore mentioned players. This applies also to research organizations which are in a position to provide knowledge and expertise to the supply chain. 

Finally, employees through their trade unions (ETUC as an example of an umbrella organization or vice-versa) can also play a role in change for more sustainable solutions and can also be considered as part of the supply chain.